About Booking Success
Booking Success helps independent hotels and resorts in The Caribbean increase their occupancy rates and reduce their OTA commissions. Starting with discovery, we identify ideal customer personas, dive deep into their customer journey and make sure to create the right touchpoints that trigger direct bookings.
The average independent hotel relies on tour operators and OTA’s for 75% of their bookings, which costs them hundreds of thousands of dollars in revenue, while not being able to engage with the visitor before their arrival. Booking Success helps hotels get back control of their bookings and achieve high occupancy rates year-round.
Benefits of working with Booking Success:
- Our talented team collectively brings all the necessary expertise to achieve success for your hotel or resort.
- You will have one point of contact who will guide you through every step of the way.
- We create campaigns tailored to your specific needs, to connect with your target audience, and ensure measurable results.
- We will measure your success and optimize your results with advanced analytics.
- We will store all your marketing materials (logos, images, designs, advertisements, etc.) in one place for easy access, no matter where in the world you are.
- We do the work, you stay in control – 365 days per year.
How Booking Success works:
- Discovery: First, we get to get to know you and your property. We ask questions, and we listen to your needs. We discover your unique story, and we identify your audience. We talk a little, we listen a lot.
- Solution Presentation: We bounce off ideas. We develop strategies that might be out of the box but remain within the frameworks of your hotel. We create goals based on your needs and recommend solutions that suit your hotel and your budget.
- Implementation: We create content and further develop your hotel’s personality. We showcase your hotel’s unique traits, highlight your strengths, and share your story with your target audience. We listen, we translate, we adapt, and we deliver.
- Evaluate: We monitor your goals and measures the results. We evaluate the outcomes and we provide an overview for you. We celebrate your success and discuss your wishes and needs going forward. We regularly check-in and evaluate your goals to make sure everything is on track.