EDX | Tourism and Travel Management
Do you want to learn about an industry that is dynamic, fun, evolving, and always challenging? At its peak, tourism supported over 300 million jobs globally and in 2018 generated US$1.65 trillion in international receipts.
By taking this course, developed around one of the world’s premier destinations, Queensland in Australia, you will experience challenges, and solutions, reflective of the ever-changing global tourism and travel industry. Tourism is an aspiration for millions of people globally, and has proven to be a highly resilient sector, which is vital to many economies.
The course is particularly designed for:
- Professionals working in the tourism (hospitality, events, sport, and leisure) industries
- Students learning about these industries for the first time
- Individuals who have an avid interest in tourism
Alison | Customer Service Training
Learn the professional customer service skills you need to drive your career development.
This free online Customer Service Training course will teach you how to build top-notch customer service skills. Good customer service skills are essential for any business, and learning the tricks and techniques of good customer service can be hugely beneficial for the personal and professional lives of anyone. Take this free online course today to improve your communication abilities and ace any customer-facing role .
Brentwood Open Learning College | Hospitality Management
The hospitality industry is one of the world’s strongest, wealthiest and most resilient. Creating millions of jobs and forming the backbone of so many nations’ economies, becoming proficient in hospitality management paves the way for a life-long career. Hotel management in particular has the potential to be an incredibly rewarding career path, given the constant global demand for quality hotel services. Whether looking to climb the ranks or branch out into something entirely new, studying hotel management could be the key that unlocks so many doors.
As part of our growing collection of free distances learning opportunities, Brentwood Open Learning College is proud to offer this entry-level free online hospitality course– 100% free of charge. To familiarise yourself with the basics of hotel management is to stand a vastly improved chance of stepping into a management position. With a firm focus on the fundamentals, this high-quality program introduces candidates to the hotel management profession, along with the primary duties of key hotel departments. It is therefore ideally suited to existing hospitality workers, along with those interested in joining this dynamic and rewarding industry.
Unlike most distance learning providers, BOLC is committed to offering free hospitality Courses that are exactly that – 100% free of charge with no strings attached. We supply all course materials and candidates benefit from out market-leading customer service package as standard. There are no deadlines, no time restrictions and enrolment is open 365 days a year.
Course Content
This course covers the following topics:
TOPIC 1: Introduction to Hotel Management
TOPIC 2: Introduction to Front Office Operations
TOPIC 3: Introduction to Housekeeping
The Fundamentals of Revenue Management: The Cornerstone of Revenue Strategy
About this Course
With a fixed capacity, a highly disposable product, and high fixed costs, hotels are a natural candidate for the application of revenue management. Originally developed by the airlines in the 1970s, these analytics-based techniques help predict consumer behavior at the hotel’s market level so that the hotel can sell each room each night at the optimum price.
With modern-day rising acquisition costs and distribution complexities, revenue management techniques have increasingly been adopted by both small and large hotel companies, making a comprehensive understanding of segmentation, forecasting and pricing an essential requirement for today’s hospitality professionals. The purpose of this course is to provide a core understanding of the fundamentals of revenue management, which ties into the larger picture of revenue strategy. The course is structured to provide an insightful look into Revenue Management.
Free learning from the Open University
Courses
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Effective communication in the workplace
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Leadership challenges in turbulent times
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Marketing in the 21st Century
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Employee engagement
Why study a free course on OpenLearn?
Our courses have been proven to increase confidence and develop the skills needed to enter Higher Education and succeed with learning. You can choose an OpenLearn course from a wide range of subjects. Some are based on Open University course materials. Others are written specifically for OpenLearn.
What are the advantages?
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OpenLearn free courses are available immediately
Our courses do not have a start and end date. You can start right away or at a time that suits you. -
You can work through at your own pace
You can spend as long as you like on an OpenLearn course, plus, if you sign up you can track your progress and work towards a statement of participation. -
There are around 1000 courses to choose from
The courses always focus on a specific area of learning. Some focus on important and fascinating academic subjects, whilst others help you develop skills needed for study or work. -
You can try out what’s on offer from The Open University
If you’re interested in taking an Open University course but are not sure what to study or if distance learning is right for you, then OpenLearn lets you get a feel for what’s on offer.
Stenden HMS.tv: everything you always wanted to know about hostmanship and hospitality
Are you interested in Hotel Management and a career in the hotel industry, but don’t really know what to expect? Check out our brand-new tv-channel: Stenden HMS.tv.
The tv-channel is filled with everything and anything you always wanted to know about hospitality, host manship, and much more. We covered even all the subjects you didn’t realize you wanted to know!
In short videos, do’s and don’ts in the industry are explained, as well as hospitality facts you need to know and facts that are nice to know.
New videos and new subjects will be uploaded on a regular basis. Add us to your favorites so you won’t miss out on anything!
Stenden HMS.tv will show you, teach you, and humor you.
Check it out: http://www.stendenhms.tv
Students at Stenden Hotel Management School are expected to present their own topics to air on StendenHMS.tv. How much fun is that!
Stay Home Hospitality Academy Bonaire
Registration Procedure – Follow the steps below to (1) order a free industry license and (2) activate it in the learning
environment “SVH Horecatalent”.
1. Order your license at http://www.stayhomehospitalityacademybonaire.nl/
- Click the ‘Access Course’ button
- Create an account
- Add the desired license(s) to your shopping cart
- Go to “checkout” (don’t worry, you don’t pay anything due to the corona crisis)
- Now you have to log in with your SVH-account. Click on register, and create your account
- Complete your order
2. You will now receive an email with a code (check your spam). If you order multiple licenses, you will receive multiple emails. You must enter these code(s) at www.svhhorecatalent.nl. Follow the steps below and you are done!
- Activate your license(s) at http://www.svhhorecatalent.nl
- Go to www.svhhorecatalent.nl
- Click on “Register”
– Fill in the field ‘Place school/organization’ Bonaire
– Fill in the field ‘School/organization’ Stay Home Hospitality Academy Bonaire - Complete your registration
- Now you can use the code from your email: copy and paste it on the website
Your license is now activated and you can start with your e-learning module. Next time you can simply log in with your brand new account.
We wish you a lot of fun in the online learning environment!
TripAdvisor Seminar | React. Rethink. Recover. Part One & Two.
While uncertainty remains and there’s no consensus when the world will turn the corner on COVID-19 (Coronavirus), that time will come and travel businesses must be prepared for what comes next. on April 15 Part Two came out on strategy sessions for destinations, hoteliers, and others in the travel industry. You’ll hear perspectives from Tourism Economics (an Oxford Economics company), E-Tourism Frontiers, and Twenty31 along with insights from Tripadvisor’s own travelers.
Key takeaways will include:
- Latest data and forecasts from Oxford Economics on COVID-19
- The 2nd and 3rd steps in a 3-step approach – React. Rethink. Recover – from e-Tourism Frontiers and Twenty31
- Updated results from Tripadvisor’s weekly traveler intent survey
Click here for Part TWO
Missed Part One? Click here for the On-Demand Version.
COVID-19 Information and Actions Page, click here.
CHTA Tools & Resources
CHTA is making every effort to advise our members on readiness, training, monitoring, and information sharing, which commenced with a training webinar for over 400 industry stakeholders during the first week of February.
CHTA is part of an established COVID-19 Caribbean Tourism Task Force, comprising CHTA, CARPHA, CTO and the Global Tourism Resilience and Crisis Management Centre (GTRCMC) – to coordinate the tourism industry’s readiness and response efforts. The Task Force’s mandate is to coordinate and share information, the compilation and dissemination of support tools, provide training, and to advance best practices by companies and destinations.
The following topics are covered on the CHTA’s special page.
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CHTA’s COVID-19 Initiatives
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Global and Regional Alerts
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Tools & Resources
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Travel Advisories
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Airline & Accommodations Policies/Guidelines
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CHTA Partner Updates
Webinars Hospitality Net
Hospitality Net is an online resource for hospitality and hotel news, market reports, columns, staff movements, industry events, jobs, supplier news, and industry links. It publishes content on topics such as real estate and investment, hotel openings, social media, revenue management, food and beverage, innovation, education and learning, technology, and more.
Webinars
https://www.hospitalitynet.org/list/caribbean/1-10/webinars.html
Coronavirus Hot Topic
https://www.hospitalitynet.org/hottopic/coronavirus
About Hospitality Net
Hospitality Net has different editions based on the regions of the readers such as global, Asia Pacific, Caribbean, Europe, Central and South America, Middle East and Africa, and U.S.A. and Canada.
Hospitality Net was launched in 1995 and is operated from Maastricht, Netherlands. It is a part of the Hsyndicate network.
Coronavirus – Taking Proactive Action
The Hospitality Coronavirus – Taking Proactive Action activity will support learners in making preparations and contingencies to deal with the coronavirus pandemic and to provide a checklist of actions to consider and to communicate to employees.
The course has been made in collaboration with David Edwards, of the Chartered Institute of Environmental Health, SpeakEzi and CPL Learning and is provided without charge to support the hospitality industry.
You will be able to…
- Identify the signs and symptoms of COVID-19
- Understand how the infection spreads
- Consider the potential impact on hospitality businesses
- Identify the main areas to consider and plan for contingency
- Implement the most up-to-date hygiene advice for your business
Duration: 15 minutes.
Assessment: There is no formal assessment for this course. A course completion certificate will be issued.
Free Hospitality Career Training
Coronavirus is on everyone’s mind as its effects are being felt around the world. We are all concerned for the health and safety of our families, friends, and colleagues. In partnership with the American Hotel & Lodging Foundation (AHLA Foundation), we are offering you complimentary access to online training for a limited period of time. Many hospitality professionals are finding themselves at home as hotels and lodging operations reduce service to try and slow the spread of infection.
During this difficult time in our industry, we’d like to offer the opportunity for hospitality professionals to make good use of their time at home to develop skills that can help take your hospitality career to the next level. Now through April 30, you can access complimentary online training. Employees who are currently furloughed or laid off are eligible to apply for AHLEI certifications as long as they were employed as of March 1, 2020. All other certification eligibility requirements are still in place.
Choose one or more of the following FREE training courses and then follow the step-by-step How to Enroll instructions below.
LinkedIn Learning Courses to Help You Navigate the Impact of COVID-19
Our personal and professional lives have been turned upside down by COVID-19. Remote work is the new normal, many schools are closed, and a wide-range of industries are decreasing their hiring. Through all of this, we’re seeing our community turn to learning to remain productive.
People are coping with a range of uncertainties and realities that require learning new skills. In some cases, that means learning new ways to cope with stress or remotely manage a team. In others, it means learning entirely new skills in the face of a tough job market.
To help navigate these challenging times, LinkedIn Learning is also offering free learning paths to help.
Typsy.com | Learning new skills and earn globally recognized hospitality certificates
Due to the unprecedented industry challenges and hardship caused by COVID-19, Typsy is providing free subscriptions until 30th September 2020.
Free ServSafe Food Handler Course
In these difficult times with COVID-19 affecting so many of us, ServSafe and the National Restaurant Association are committed to supporting restaurant workers by offering a free ServSafe Food Handler course and exam.
Get food handler online training and exam for FREE. Simply add to your profile by May 31, get up to 1 year to launch, and 60 days to complete once started. The online course and exam covers five key areas:
- Basic Food Safety
- Personal Hygiene
- Cross-Contamination & Allergens
- Time and Temperature
- Cleaning and Sanitation
OHSC is the UK’s Leading specialist provider of distance learning professional courses
As one of the strongest and most important contemporary global industries, hospitality represents an incredible life-long career prospect. Just as there will always be explosive demand for high quality hotel services, there will likewise be equally strong demand for qualified and competent hotel managers. Whether already working in hospitality or interested in exploring an entirely new industry, a high-quality hotel management course has the potential to transform your career.
Why not take the opportunity to begin studying hotel management today, free hospitality courses, 100% free of charge?
